Strengthening communication and collaboration
This training course is designed to enhance your communication skills, enabling you to establish positive, collaborative relationships in both professional and personal environments. Using practical tools, you'll learn to better understand others, defuse conflicts and foster a climate of trust.
Through practical activities and role-playing, you'll leave with techniques you can apply on a daily basis to improve your exchanges and build solid, authentic relationships.
This course is divided into 5 modules:
Module 1: Understanding the basics of communication
Module 2: Non-Violent Communication
Module 3: Emotional intelligence for relationships
Module 4: Conducting difficult conversations
Module 5: Strengthening team collaboration
Please note that you will have 90 days after March 31th to register your hours on the RBQ website.
Cancellation / Modification
All requests to cancel or modify an activity must be made in writing 10 working days before the event. APECQ retains the full amount of the registration fee if the request to cancel the activity is made 9 working days or less.
In all cases, APECQ agrees to modify the activity at no charge. In addition, it is possible to be replaced by another person, to whom the certificate will be sent.
APECQ reserves the right to cancel any training activity. In such a case, APECQ's sole responsibility will be to reimburse in full the registration fees paid by the participant.